Dedicated damp and mould reporting on MyRaven
Did you know you can raise damp and mould cases separately from general home repairs on MyRaven? This helps us prioritise and makes it easier for you to see the timescales and progress.
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Find out how to use the icon hereDisrepair claims – be cautious of door knockers
We’ve recently been made aware of individuals visiting homes unannounced, encouraging residents to make disrepair claims against Raven. These people may falsely claim to be from a charity, “from housing”, or say they have a legal team. They might ask you to sign documents promising compensation or repairs.
Read more hereNot sure who handles a repair — you or Raven?
Whether it’s a tap, a fence, or the boiler – you can check who’s responsible in just a few clicks.
Repair responsibilitiesHomeowners' Improvement Plan
Our Homeowners’ Improvement Plan focuses on key priorities, sets clear milestones to deliver the outcomes that matter most to you.
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Your new and improved self-serve portal, where you can manage your account with us online, when it suits you. Once registered you'll be able to pay your rent and service charges, request repairs and much more!
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