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11 Jul 2022

ASB Awareness Week

Anti-Social Behaviour Week is 18th-22nd July 2022. We want to share with you what it’s all about and what we have in store to help raise awareness and encourage resolutions, so can all work together to make your communities safer places to live. What’s going on as part of ASB Awareness Week? We’ll be using […]

23 Jun 2022

More digital improvements coming your way…

You can already request repairs through your online MyRaven account, but from now on there’s further enhancements to the way we manage repairs and maintenance which will make your life easier. ⏰ More flexibility – It’s all about options, and we’re pleased to say there’s more of them. When booking the majority of repairs, you’ll […]

17 Jun 2022

Raven secures £300 million sustainability-linked deal

Surrey and Sussex-based housing provider Raven Housing Trust has worked with Savills Financial Consultants and its existing lenders to agree a private placement and loan facility package worth £300 million. This sustainability-linked funding will be used to help Raven deliver its plan to build more than 630 homes by 2026, as well as support the […]

Moneywise tips logo

06 Jun 2022

Moneywise team’s top 10 grocery shopping tips on a budget

With the cost of living rising, many will struggle to put food on the table. You may have already exhausted the tried and tested favourites such as bulk buying, experimenting with supermarket own brands, shopping through cash back websites, and knowing the difference between ‘best before’ and ‘use by’ dates. But we’ve also been ‘shopping […]

01 Jun 2022

Raven Housing Trust welcomes endangered swifts to Knighton Road

Raven Housing Trust is continuing its work to provide sustainable and eco-friendly homes by installing swift nesting boxes on 10 of their Knighton Road properties in Earlswood. Swifts were added to the UK Red List of endangered birds in 2021, and Raven Housing Trust, working with Swift Protection Association Reigate (SPARE) are contributing to their […]

RavenTimes

26 May 2022

RavenTimes Spring 2022 is out now!

Welcome to the latest edition of RavenTimes, the digital newsletter for customers. The Spring 2022 edition is jam-packed full of Raven news and updates, with an added Jubilee theme. Read now  

23 May 2022

Raven seeks diverse views on services

We are constantly looking to improve services by listening to your views. We know that our customers are really diverse and we want our decisions to reflect this. We have customers of all age ranges, ethnicities and faiths, some of whom are LBGTQI, pregnant or disabled. We are aware that there may be some gaps […]

Homes we're building - Pells, Lewes

12 May 2022

Planning secured for zero carbon affordable homes development

Surrey and Sussex-based housing provider Raven Housing Trust has secured planning permission, subject to Section 106 agreement, to build 32 net zero carbon affordable homes, on the site of the former Pells Church of England School, in Lewes. The development will be Raven’s second net zero carbon new build scheme, which will provide much-needed affordable […]

20th anniversary - at the heart of local communities

25 Mar 2022

Raven celebrates 20 years of providing affordable housing

Redhill based housing association, Raven celebrated providing 20 years of affordable housing in Surrey and Sussex, this Friday (25th March). They were joined by local resident, David Arthur, who also celebrated his birthday on Friday. David has lived in his current Raven home with his wife Jackie and their three children and stepchildren since 1984. […]

23 Mar 2022

Welcome to our new website and MyRaven self-service customer portal

Watch this video to discover all the benefits of managing your home and accounts, online, 24/7. Pay your rent and charges. Request repairs and raise enquiries. Manage your tenancy. Track cases of anti-social behaviour and complaints you’ve raised. Register with MyRaven today and your dashboard will show you everything you need to know. Sign up […]

23 Mar 2022

Raven secures £600,000 Social Housing Decarbonisation Fund

Surrey and Sussex based housing provider, Raven Housing Trust, has secured £600,000 of new funding as part of Reigate & Banstead Borough Council’s bid to the Social Housing Decarbonisation Fund (SHDF) Wave 1. The successful bid will see Raven complete a full Net Zero Carbon retrofit of 28 existing homes in the Reigate & Banstead […]

22 Mar 2022

How we’re supporting your neighbourhood Jubilee celebrations

Update 12 May 2022: all celebration packs have now been allocated, but if you’re celebrating the Queen’s Jubilee you can still enter our photo competition (details below)… The Queen’s Jubilee always brings neighbourhoods together and we think that’s a great reason to celebrate! There’s never been a better time to get to know your neighbours. […]

Homes for Ukraine

21 Mar 2022

Homes for Ukraine – FAQ’s

Raven is pleased to be able to support you to join the Government’s Homes for Ukraine scheme if you wish to offer a room. See link to find out more about the Government’s scheme to house families from Ukraine: Homes for Ukraine – Homes for Ukraine – Local Sponsorship Scheme for Ukraine (campaign.gov.uk) The scheme’s FAQ’s […]

17 Mar 2022

Raven successfully retained accreditation for Customer Service Excellence (CSE)

The CSE accreditation recognises Raven as an organisation that puts its residents first and strives to provide excellent customer service focused on residents’ individual needs and preferences. The rigorous assessment process tests in great depth those areas that research has indicated are a priority for customers, with particular focus on delivery, timeliness, information, professionalism, and […]

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