Raven Housing Trust
MyRaven

Check our Christmas and New Year opening hours here.

Where to get extra support

Life can send challenges sometimes and when it does it’s good to know where to go for help.

Reach out

Try to look after your mental health and reach out if you need to:

Samaritans – Call 116 123 for free 24 hours a day, 365 days a year; or visit the Samaritans website.

East Surrey Domestic Abuse Service – If you’re experiencing financial abuse visit the East Surrey Domestic Abuse Service website, they’re ready to listen call 01737 771350 9am-4pm.

Our Moneywise team can signpost you to a variety of support agencies to ensure you get the help you need. Find out more about Moneywise here.

We can provide a voucher to access your local foodbank where you’ll typically be provided with food to last 3 days. Foodbanks are for emergencies only, they’re not a long term solution. If you need further support, we’ll be able to give advice to help you moving forward.

Food clubs are open to you if you live within walking distance of the club. There is an annual subscription of £1 to join a club and you pay £2 each week to attend which will give access to food valued between £10-£14. This includes the supply of fresh fruit and vegetables (subject to availability). You can sign up by emailing communitypartnerships@reigate-banstead.gov.uk.

  • Horley Food Club: Regent House, Albert Road, Horley, RH6 7JA
  • Merstham Food Club: 2b Portland Drive, Merstham RH1 3JB
  • Redhill Food Club: Redhill Baptist Church, Hatchlands Road, Redhill RH1 6AE
  • St Marks Food Club serving Preston and Tattenham / St Marks Church, St Marks Road, Tadworth KT18 5RD
  • Woodhatch Food Club / Woodhatch Community Centre, Whitebeam Drive, Reigate RH2 7LS

Community fridges offer surplus food to all that has been donated by the community for the community. A small donation is welcomed.

If you have a smartphone, food apps are a simple way of sourcing ad-hoc food in your local area from your mobile.

  • Olio: is a mobile app for neighbourhood food sharing. Find out how you can download Olio here
  • Too Good to Go: is an app that allows restaurants and supermarkets to sell surplus food for a reduced price. Find out how you can download To Good to Go here

We can refer you to a baby bank that can provide baby/children’s clothes and essential items.

We can refer you to Surrey County Council who run a fund to provide Surrey residents support in an emergency. This can be for food, toiletries, white goods, furniture (not replacements), utilities and emergency travel costs.

Request Moneywise support

We can help you to contact your local council to resolve benefit and council tax issues or you can contact them directly.

Request Moneywise support

  • Horsham Matters: We can refer you to this charity that can provide food, gas and electric vouchers, white goods, furniture, hot meals, school uniform
  • Free Shop Crawley: They offer fresh groceries, daily essentials, toiletries, and children’s clothes. They accept self-referrals, although we can refer too
  • Citizens Advice: They help people resolve their legal, money and other problems by providing free, independent, and confidential advice

Reigate and Banstead: Freephone 0808 278 7945

West Sussex: Freephone 0808 278 7969

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