Referral agents are asked to complete a Parashoot referral form in conjunction with the potential customer. Referrals should be emailed over to the relevant district or borough councils, the email addresses are on the bottom of the referral form. The subject of the email should read as follows: “Parashoot Referral – ‘relevant district and borough name’ – prospective customer name”.
Referral agencies will be informed in writing whether or not the customer meets the criteria for the Parashoot service.
Parashoot Housing Support Officers will then meet with the applicant to carry out an assessment. They then agree a support plan and allocate relevant support hours to the customer.
A small waiting list is sometimes maintained if Parashoot have reached maximum support capacity.
The Parashoot service values equality and diversity and aims to ensure access to the service irrespective of age, disability, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation or gender reassignment, HIV status. This list is not exhaustive.