Social purpose
The reason we’re here is to change lives through providing homes and services. Our business strategy focuses on delivering value and meaning for our customers and employees.
Careers
We’re here to make a difference: working as a team with social purpose to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction with commercial ventures and a focus on the future.
If you’d like to be part of this, click below to see a list of vacancies, register your interest – or read on to find out more about working with us.
What we offer
To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. The benefits of working at Raven are:
Culture and People
We are a community of unique individuals with shared values, working together to achieve our purpose and create a great experience for our customers and one another. We love to get together and have team away days, social events, online hobby groups, and an annual Christmas party.
Carbon reduction
We want to make tomorrow better than today, and this includes reducing our carbon footprint. We’re already a sector leader with our carbon reduction programme and have recently launched a commercial venture, Raven Renewables, focused on delivering renewable energy solutions.
Innovative projects
We seek to constantly improve, using new technologies and ways of working. We have projects underway piloting how the Internet of Things, intelligent automation, and predictive analytics can help us deliver even better services to our customers.
Diversity and Inclusion
Community is at the heart of our culture so it’s vital we all feel comfortable to be ourselves at work – it’s our differences that make us interesting, whilst our values bind us together. Our ED&I Team (EDIT) help us to identify targeted action and support for all our employees. We are Disability Confident Committed and a member of the Women’s Trade Network.
Wellbeing
We take a holistic approach to wellbeing encompassing physical, mental, social, and financial, and the support we offer includes an employee assistance programme, health cash plan, Mental Health First Aiders, financial education, health checks, physiotherapy app, annual flu jab, and more.
Flexible Working
Work-life balance means something different to everyone, so we support you to fit your work around your life in the way that’s best for you, your role, and our customers. We provide a generous holiday entitlement, the opportunity to buy and sell leave, enhanced maternity and paternity pay, and sabbaticals after 5 years of service.
Learning and Development
We want to equip you with the skills you need now and for the future and so we provide self-directed learning, training sessions, professional qualifications, and the opportunity to develop your experience via projects, forums, secondments, community events, and working groups.
Celebrating Success
We reward team and individual contribution via our voucher-based recognition scheme and share great customer feedback on Facebook Workplace. We have long service awards to recognise commitment, and extra mile awards for those who go above and beyond.
Employee Involvement
As a community, it’s important to us that everyone has their views heard. We run quarterly staff surveys and have an employee forum and ED&I team, as well as regular team meetings, focus groups, and events where we share information and ideas.
Security for the future
We provide a generous pension scheme and contribute the equivalent of up to 10% of your salary. We also provide life insurance of 3 times your basic salary.
Extra Benefits and Perks
We support to you make your money go further with our retail discounts, cycle to work scheme, and cost-effective ways to purchase dental insurance and health assessments. For our Trades, we provide work vans, tools and uniform free of charge.
What we ask
It’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great customer experience. Our culture statements form the principles for how we work and what we expect of one another working together as One Raven.
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We are One Raven.
When we work as one unbeatable team, we satisfy our customers and make ourselves proud every day.
Our recipe for success? We put customers first in everything we do, we’re always curious about how we can do better, and we work together to make it happen, leading to a great experience for our customers and one another.
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Put Customers First
We care about our customers and so we understand, meet, and pre-empt their needs; providing a consistently great experience.
Key behaviours: Reliable; Honest; Empathetic.
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Always Be Curious
We ask questions, challenge the status quo, and learn from one another; continuously seeking ways to improve.
Key behaviours: Inquiring; Inclusive; Solution-focused.
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Make It Happen
We use our knowledge, experience, and data to make decisions and take action; driven by our responsibility and commitment.
Key behaviours: Accountable; Proactive; Collaborative.
Ways to work for us
We have a diverse range of positions and offer several routes to a career at Raven. Whichever route you choose, you’ll be a valued member of our team and supported to achieve your aspirations.
Current vacancies
Our selection process
We’re a values-driven organisation with a strong social purpose, so it’s important our employees share our passion as well as having the skills and behaviours to achieve our ambitions.