05 Nov 2024
It’s Talk Money Week and we’re asking… are you getting the benefits you’re entitled to? You might not realise that depending upon your circumstances, there may be welfare benefits that you may be entitled to that could help with the cost of day to day living. Whether you’re working, retired, or facing health challenges, there […]
24 Oct 2024
We have been made aware that some customers are being contacted by companies who claim to specialise in disrepair claims that describe themselves as claims management companies. In many cases these companies exploit customers that live in housing association properties, persuading them to use their services to make a disrepair claim relating to issues in […]
17 Oct 2024
We’re really pleased that we’ve been featured in the National Housing Federation’s latest report, Making Every Contact Count. The report highlights innovative approaches by housing providers across the UK to enhance service delivery and improve the quality of homes through smarter data collection. Our inclusion in this report reflects our ongoing commitment to ensuring that […]
10 Sep 2024
We’re proud to be supporting Gas Safety Week 2024, taking place 9th-15th September. Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. It is run by Gas Safe Register, the official list of gas engineers who are legally allowed to […]
17 Nov 2023
Over the coming weeks we’ll be at a community centre near you talking all things damp, mould and condensation. Come along and meet some of the Raven team who will be on hand to offer tips, advice and answer any questions or concerns you have about damp, mould or condensation in your Raven home. You’ll […]
15 Sep 2023
Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning. CO is a highly poisonous gas that can kill quickly with no warning, […]
06 Jul 2023
Not all super heroes wear capes! Today is heroes day during ASB Awareness Week. We wanted to share with you a chat we had with one of our Tenancy Enforcement Officers about their role and how they help customers who are victims of ASB. What does a Tenancy Enforcement Officer do? “It’s certainly a role […]
04 Jul 2023
This week it’s ASB Awareness Week and the theme this year is ‘know your rights’. With 94% of people not knowing what an ASB case review is, we want to make sure you have the information you need so that you know your rights. What is an ASB case review? The ASB case review (formally […]
03 Jul 2023
We’re supporting Anti-Social Behaviour (ASB) Awareness Week from 3rd-9th July. Throughout the week we’ll be attending events and sharing important information about ASB and to highlight your rights if you’re a victim. What’s going on this week? Throughout this week we’ll be with Surrey Police and Reigate and Banstead Council at various community events. We’ll […]
15 Mar 2023
We’re delighted to announce that we’re now a member of the global Hidden Disabilities Sunflower network. The Sunflower supports and raises awareness of those living with a non-visible disability, including autism, anxiety, chronic pain or a visual or hearing impairment. The Sunflower is for all, covering employees, and customers with hidden disabilities, and those with […]
20 Jan 2023
It’s Big Energy Saving Week across the UK (17 – 22 January 2023), which shares ways you can reduce your energy use and know where to get help if you’re struggling. Our Moneywise team has put together 10 ideas of ways you can save energy at home. Please remember, if you’re struggling with the cost […]
06 Sep 2022
UPDATE: Gas Safety Week has been cancelled due to national mourning. This blog has been kept here so you can refer to it for important information about gas safety. We are proud to be supporting Gas Safety Week 2022. It’s an annual week to raise awareness of gas safety and the importance of taking care […]