Find out more about preventing condensation and what to do if you notice mould in your home here

Our Moneywise team can help you with

  • Applying for benefits you might be entitled to
  • Challenging incorrect decisions about benefits
  • Helping with notifying changes in circumstance
  • Applying for grants or schemes – including grants to help you pay utility bills
  • Understanding your spending and suggesting ways to reduce your expenditure
  • Understanding priority and non-priority debts
  • Comparing your current utility providers with a range of others to see if you can get a better deal
  • Opening a bank account
  • Accessing other organisations that might be able to help you.

You can contact the Moneywise team by filling out a form through your MyRaven online account.

Request Moneywise support

Budgeting help

It can sometimes be helpful to work out what money you have coming in and what you have going out by making a list of income and spending each month.

The Money Helper website provided by the Money Advice Service have a useful budget calculator on their website. Click on the button below to access it:

Budget calculator

There are ways of reducing how much you spend. You may be able to find cheaper deals on your utilities like gas, electricity, telephone, mobile phone or TV package.

You may be entitled to a reduction in your water bills if you are on a low income. Discounted water schemes are offered by water companies like SES Water, Southern Water, and Thames Water.

Cost of living crisis

We know many of you are worried about paying your rent and bills, especially with the increase in energy prices and the cost of living. We want to reassure you that no one will be evicted from their home as a result of financial hardship, this is as long as you continue to talk to us and accept the support offered. Legal action is only taken as a last resort where we are unable to come to an affordable payment arrangement and we will always try to discuss this with you before taking action.

Emma’s story

This video shows Emma’s story of the support she received from the Moneywise team:

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