Value for money
Value for money is central to all we do.
We need to get maximum value for money from our homes and other properties we own, as well as our income and our people.
By getting the most from these we can then meet our main purpose which is to provide good quality homes and services to those who need them most.
At the same time, we need to gain extra value from the contracts and relationships we have with our suppliers.
2023-24 highlights
80%
Overall tenant satisfaction with Raven
Service
Social Housing Decarb Fund wave 1 completed – 26 homes have been improved to min SAP C. Successful bid for wave 2 funding with works on 50 properties underway
1,203
Customers supported with benefit and debt advice
1:15
Social return on investment*
Procurement
New contracts procured for Gas Servicing and Grounds Maintenance to achieve service improvements
*Social return on investment is a method of accounting for a value creation by assigning a cash value to the social benefits.
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