Neighbourhood inspections
Our neighbourhood wardens can be seen out and about on our estates, ensuring they are kept clean and safe.
The duties of our neighbourhood wardens include:
- Being on site every day, covering most of their area during the week
- Investigating potentially abandoned homes or doing welfare checks if someone has not been seen recently
- Liaising with customers and offering help and guidance
- Welfare visits, including assessing the condition of homes and assisting with issues of hoarding
- Checking communal spaces, sheds and garages and reporting any necessary repairs
- Undertaking regular health and safety checks and low risk estate inspections
- Following up health and safety checks, such as annual gas servicing
- Reporting any overgrown communal areas
- Working with other agencies, such as probation services and local authorities, to improve the areas
- Fire risk assessments of communal areas, with more technical assessments being undertaken by our surveyors
- Weekly fire alarm checks in communal areas of all sheltered schemes
- Regular playground inspections
- Encouraging people to take care of their community
- Organising and attending our popular local community events
- Being our ‘eyes and ears’ – if you need assistance then please speak to your community warden.