17 Nov 2023
Over the coming weeks we’ll be at a community centre near you talking all things damp, mould and condensation. Come along and meet some of the Raven team who will be on hand to offer tips, advice and answer any questions or concerns you have about damp, mould or condensation in your Raven home. You’ll […]
15 Nov 2023
We’ve partnered with pioneering environmental reporting group, Map Impact, to demonstrate how an innovative new tool can be used to improve biodiversity on England’s housing estates. During the Biodiversity Net Gain webinar hosted by Disruptive Innovators Network, our Tadworth development was used to showcase how Map Impact’s nationwide biodiversity measurement and monitoring technology can track performance […]
08 Nov 2023
Talk Money Week is a great opportunity for us to share some of the common questions we hear in our Moneywise team. Hopefully these will help you with the money issues you’re facing but if you’d like further support from our Moneywise team call us on 0300 123 3399 or raise an enquiry through your […]
07 Nov 2023
This Talk Money Week, we’re looking at ways you can save money on energy at home. Here are our Moneywise team’s top tips: Using an indoor airer (or outdoor clothes line) is free. If you use a heated airer, it’s cheaper than a tumble dryer and could save you around £55 a year on average. […]
26 Oct 2023
As part of our commitment to being open, transparent, and building on our value of trust, we produce a customer annual report each year. This shows how we’re doing as an organisation, working towards our purpose of Building Homes, Changing Lives. It includes a breakdown of how your rent is spent, how we look after […]
25 Oct 2023
We’ve now made it easier for you to keep track of when your next grounds maintenance visit is due. Just enter your postcode and it will display the last time Groundscapes, our grounds maintenance contractor, visited and when their next visit to your postcode area is due. Click here to visit our grounds maintenance web […]
19 Oct 2023
The way we present rent and service charge balances is changing from Monday 6th November. Currently, when you check your balance, a negative number (-£125) indicates that you’re in credit and a positive number (£125) means you’re in arrears. This has been standard in Housing Associations for many years. However, we’ve chosen to align our […]
17 Oct 2023
As the leaves turn brilliant shades of red and orange and a crisp chill settles into the air, October half term is almost here and so is the question… “what can I do to entertain the kids?” If you’re wanting to keep the kids busy during the break, you’re in for a treat (no tricks […]
28 Sep 2023
Each year we have an all-staff day, during which we spend the morning in our communities taking part in activities, everything from painting and gardening to supporting local charities and activities at sheltered housing schemes. 295 members of the Raven team worked across 18 different projects in our communities – that’s a massive 885 hours […]
27 Sep 2023
Welcome to the Autumn issue of your Raven Times! Introducing our new gas contractor, a roundup of summer events and much more in this latest edition. Read now In this issue Introducing our new gas contractor We’re pleased to introduce to you our new gas contractor, Gas Call Services. They will be taking over from […]
15 Sep 2023
Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances. Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning. CO is a highly poisonous gas that can kill quickly with no warning, […]
14 Sep 2023
The Mayor of Reigate and Banstead, Cllr Eddy Humphreys, visited Portland House in Merstham (one of our sheltered housing schemed) to meet residents and staff as part of the National Housing Federation’s Starts at Home campaign, which celebrates the positive impact of supported housing on communities across the country. The visitors were greeted by residents […]
13 Sep 2023
We’re pleased announce that our new gas contractor is Gas Call Services. Gas Call Services is working in partnership with Raven and will be carrying out gas safety checks and boiler repairs on Raven properties from 1st October 2023. What will Gas Call Services be doing for Raven? All annual gas safety appointments, gas servicing […]
12 Sep 2023
We were delighted to welcome The Mayor of the Borough of Reigate & Banstead, Cllr Eddy Humphreys and Mrs. Sarah Humphreys, the Mayoress, along with members of the Swift Protection Association in Banstead (SPAB) to our homes in Pound Road, Banstead, earlier this month. The group took a tour of the swift colony area as […]
23 Aug 2023
We have pledged our support for a new employment support campaign on a recent visit to Westminster Palace. As members of Communities That Work, we were invited to attend the group’s Summer Parliamentary Reception, launching its A Future that Works campaign, along with the Minister for Social Mobility, Mims Davies MP, and other Parliamentarians. Communities […]