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Mum with children in half term

03 Feb 2023

Entertaining the kids on a budget this February half term!

February half term is almost upon us and with the rising cost of living, we’re here to help you with some ideas of cheap and free ways to keep the kids entertained! 1. Head to the zoo! ZSL London Zoo and ZSL Whipsnade Zoo have a Community Access Scheme and until the end of March […]

Raven customer & team member

31 Jan 2023

Preparing for new Tenant Satisfaction Measures

We’re regulated by The Regulator of Social Housing to make sure that we provide good quality homes and services for our customers.  The Regulator of Social Housing has created a new set of Tenant Satisfaction Measures (TSMs) to check that we are providing customers with good quality homes and services. We are asked to gather […]

Proposed-new-homes-on-the-site-of-former-Pells-Church-of-England-School-in-Lewes

23 Jan 2023

Contracts exchanged on zero carbon modular homes development 

Contracts have been exchanged on Raven’s latest net zero carbon development. The new Lewes Low Cost Housing homes will be built on the site of the former Pells Church of England School, which closed in 2017, and will provide one, two, and three-bedroom homes for affordable rent and shared ownership. We’ve committed to achieving net zero […]

Switch to energy efficient light bulbs

20 Jan 2023

It’s Big Energy Week! 10 ways to save energy at home

It’s Big Energy Saving Week across the UK (17 – 22 January 2023), which shares ways you can reduce your energy use and know where to get help if you’re struggling. Our Moneywise team has put together 10 ideas of ways you can save energy at home. Please remember, if you’re struggling with the cost […]

Natalie Flageul – Executive Director of Customer Experience at Raven Housing Trust

17 Jan 2023

We welcome a new Executive Director of Customer Experience

We’re very happy to welcome newly appointed Natalie Flageul as Executive Director of Customer Experience at Raven Housing Trust. Natalie joins us in this new role, created as part of our ongoing transformation of the way we deliver services to our customers and communities. With a track record in delivering outstanding results for customers, employees […]

23 Dec 2022

Residents get into the festive spirit

Residents at community-based housing provider, Raven Housing Trust’s, Silvermere sheltered scheme got firmly into the festive spirit this week at their annual Christmas party. 40 residents from the 55-and-over scheme enjoyed an afternoon of Christmas bingo and buffet food, while being entertained by a local singer. Residents were even treated to a visit from Father […]

20 Dec 2022

Raven Housing Trust spread Christmas cheer

Surrey and Sussex residents will next week start receiving Christmas gifts donated by staff at Raven Housing Trust. As a community-based housing provider, Raven know just how difficult it will be for some local families this Christmas. To try to bring some Christmas cheer to those most affected by the current cost of living crisis, […]

RavenTimes

30 Nov 2022

RavenTimes Winter 2022 is out now!

Welcome to the latest edition of RavenTimes, the digital newsletter for customers. The festive season is on its way! Check out our newest stories and updates from Raven’s volunteering in the community to our new repairs portal! Don’t miss out! Read now

08 Nov 2022

Raven customers cook up a recipe for success

And the winner is ……… Thank you to everyone who entered our competition to win a slow cooker. We received some really delicious recipe ideas, and we’ll be sharing some of these with you on our Facebook and Twitter pages over the next few weeks. Our winning entry, which was drawn at random, was sent […]

04 Oct 2022

Water usage survey FAQs

The Government has a strategy to make sure water is managed well as it’s a vital resource we need to protect. To help us to understand how water is used, we are undertaking a water survey of the homes we own and manage in Sussex. Every household this concerns will receive an initial letter detailing […]

22 Sep 2022

Inaugural deal helps property business turn to solar

A renewable technologies company has signed a deal to install a series of high efficiency solar panels for a land and development property specialist. The inaugural partnership between Raven Renewables, a renewables specialist organisation launched by Raven Housing Trust, and property investment, development and sourcing professionals, Property Experts, will see solar panels installed on the […]

RavenTimes

21 Sep 2022

RavenTimes Summer 2022 is out now!

Welcome to the latest edition of RavenTimes, the digital newsletter for customers. It’s jam-packed full of Raven news, stories and updates. From how we’ve been investing in your communities, listening to your concerns and what’s new on MyRaven, as well as a chance to win a slow cooker bundle, it’s one not to be missed! […]

14 Sep 2022

Latest government announcement: energy price guarantee

You may have heard the cost of gas and electricity for the average household is going to be capped at £2,500 per year. It had been due to rise to £3,549 before the government made its announcement last week. But what does this mean for you? We asked our Moneywise team to give us a […]

07 Sep 2022

Local mayor visits retirement scheme to discuss the role of supported housing

Last week, the Mayor of Reigate and Banstead, Cllr Frank Kelly, visited Portland House in Merstham, run by Surrey-based housing provider Raven Housing Trust, to see for himself the value of supported housing in enabling independent living. As part of the National Housing Federation’s Starts at Home Day, the Mayor met with Raven’s customers and […]

Gas safety week: Keeping our nation safe

06 Sep 2022

Supporting Gas Safety Week:
12-18 September

UPDATE: Gas Safety Week has been cancelled due to national mourning. This blog has been kept here so you can refer to it for important information about gas safety.  We are proud to be supporting Gas Safety Week 2022. It’s an annual week to raise awareness of gas safety and the importance of taking care […]

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